For established brands managing complex product catalogs, order volumes and global distribution, integrating their ecommerce store with ERP software is mandatory. Ensuring real-time syncing of items, customers, transactions and inventory between systems eliminates tedious manual work so teams can focus on revenue generating tasks.
BigCommerce and NetSuite ERP comprise two of the most widely adopted SaaS platforms for respective spheres of online sales and back-office management. Combined, they create a robust omnichannel solution. However, custom coding is traditionally required to link the two. This article will walk through revolutionary pre-built connector technology that securely unifies BigCommerce and NetSuite into an automated infrastructure in just days with no IT dependency.
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Understanding the Challenges of Disconnected Systems
Before exploring integration options, it’s worth understanding common pain points of disconnected systems:
- Duplicating Data – Entering customer, product and order information twice across systems risks human error. Further, teams waste hours replicating data between dashboards.
- Limited Visibility – No singular view of key ecommerce metrics like true inventory levels, real-time out of stocks, average order value fluctuations and sales reporting makes optimizing commercial strategy difficult.
- Difficult Channel Expansion – Onboarding new sales channels requires manually exporting and uploading product/order data across systems, limiting bandwidth to scale omnichannel distribution.
- No Future Proofing – As sales volume, global reach and product breadth evolves, disconnected architecture can’t adapt quickly to changing needs for flexibility and performance.
Pre-Built Connectors Align Systems in Days
Historically, linking major platforms like BigCommerce and NetSuite entailed lengthy, expensive custom coding projects prone to ongoing maintenance. As digital commerce explodes, connector technology has advanced through ERP partnerships to slash this complexity.
Platform.sh Commerce Links provide turnkey integration between BC and NS via pre-built connectors that handle database alignment automatically with just a few clicks. This represents a revolutionary approach beyond tedious APIs and long timelines to sync ecommerce with back office operations in days, not months.
How It Works?
The Commerce Links control panel guides merchants through granting secure API access permissions to establish a conduit between platforms. Granular data mapping selections define specific BC entities like customers, products, SKUs and orders to flow into respective NS records in real time. Ongoing incremental syncs transfer new data flowing between systems automatically.
This intuitive wizard configures bi-directional synchronization without IT resources across key areas:
- Product Data – NS items, pricing, inventory and images flow into BC catalog while BC updates reach NS.
- Customer Data – Account information, contacts and order history sharing between BC and NS eliminating duplicate entry.
- Order Processing – NS financials reconcile against BC sales data with order statuses updating in both directions.
- Inventory Management – BC inventory adjustments trigger real-time NS fulfillment recalculations for supply chain accuracy.
Beyond eliminating duplicate data entry, Commerce Links enable holistic business reporting with NS Financials integrating BC transaction history. Further, brands can launch new global online channels rapidly knowing Platform.sh Links will connect added stores into the centralized NS backend instantly.
Top 10 Benefits of Connecting BigCommerce and NetSuite
- 360-degree customer visibility – Create consistent profiles across environments gathering web, retail and support data.
- Centralized inventory tracking – Prevent overselling with real-time visibility of product stock levels across channels.
- Increase fulfillment efficiency – Sync BC orders into NS for optimized picking, packing and shipping.
- Macros-level reporting – Consolidate all commerce data including traffic, UX metrics and transactions.
- Product assortment planning – Align catalog offerings with historical sales patterns and inventory realities.
- Faster global expansion – Onboard new international storefronts, marketplaces and social channels through existing connectors.
- Reduce IT burden – Avoid swiveling across platforms by accessing integrated metrics from single sign-on.
- Enhanced order accuracy – Minimize input errors with unified product/customer details.
- One version of truth – Confidently track KPIs knowing data reflects system-wide reality.
- Focus resources on growth – Automate tedious reconciliation tasks to apply staff hours on revenue.
Getting Started with Platform.sh Commerce Links
Historically, enterprise connector projects carried six figure consulting fees and months of timeline uncertainty only to always require ongoing support. Platform.sh has shattered these barriers through turnkey integrations priced affordably as subscriptions configurable in just weeks.
See for yourself with a custom demo of Commerce Links tailored to your ecommerce stack and use case priorities around catalog, order and inventory scenarios. Platform.sh implementation specialists will answer feature questions while mapping proposed data flows between current transactional systems.
Next, trial runs enable testing integration functionality safely with backups in place. Configuration testing finalizes linkage specifics before initiating a gradual go-live syncing recent data first followed by historical records. Support assistance smooths any transition troubleshooting while immediately addressing connector needs with unlimited real-time adjustments.
Why Choose Anchor Group for BigCommerce Implementations?
Getting BigCommerce running with any baseline template barely scratches potential compared to fully customized builds aligned intelligently to brand objectives. Anchor Group starts BigCommerce implementations by consulting around goals, growth strategies and customer workflows. How can superior site experience, expanded promotions and automation lift revenue? Where are capability gaps limiting envisioned initiatives?
Collaborative planning then translates opportunities into an optimized feature roadmap and specialized design. Our technical experts architect BC infrastructure to match products, segments, reporting needs and global considerations. Extensive quality assurance finalizes logical but invisible configurations – beautiful front-end styling hiding sophisticated backend logic.
Ongoing managed services proactively govern sites for continual enhancement. Quarterly checkpoints measure feature adoption, assess new tools and refine configurations chasing excellence. Think of Anchor Group as an ever-present asset unconditionally improving, supporting and maximizing your BigCommerce investment year after year.
